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Refund and Returns Policy

Payment Processing:

Secure Payment processing using CASHFREE. Cashfree Payments is built for all payments and banking needs of businesses, from payment collection via the payment gateway to on-demand payouts.

Direct Purchase Payment Method:

You can also send the payment directly through NET Banking mentioned below with product details.*

Account Name: Toptech Solutions Private Limited
Account Number: 601705004900
Account Type: Current Account
Bank Name: ICICI BANK, Madurai
Branch: KOCHADAI BRANCH
IFSC CODE: ICIC0006017
*Once we received the payment, we will send the products immediately.

Processing and Delivery of Art:

The creative Art process will take a maximum of ONE week. Art will be shipped safely, unframed, and rolled in a cardboard tube.

Packing of Items:

All items are carefully packaged to avoid any form of damage. We ensure the package is waterproof with plastic wrap.

Shipping Charges :

FREE Shipping within India for a single product. In other countries, you can get the Art in Digital format depending on the customer.

Estimated delivery time

Once we get an order confirmed Brammam.com will process the order and ship the item in the next 5 days. Orders made using your credit or debit card would be delivered within 3-4 working days. International orders will be delivered in 22 working days.

Delivery Methods:

We are sending products through reputed courier company Professional Courier, and French Express Couriers, and also using other companies like Bluedart, DHL, and India Post based on the shipping address.

International Delivery:

We use the DHL gateway for international shipments.

Tracking of Orders:

Brammam.com will share the tracking details of the shipment with customers so that customers themselves can track the shipment through our courier partner websites.

Taxes within India and Outside India:

Within India, all the product prices shown on the website is including 18% GST. For International customers, Customs Duty & other international taxes will be added, etc. if applicable will have to be borne by the customer according to the laws of the land.

Refund policy & Refund procedure

We have 7 days easy return policy for all the products. 100 percent money-back guarantee for 7 days.

We have a friendly return policy whereby we refund products that are damaged, broken, have manufacturing defects, are the wrong size, or do not match the photo or description as given on Brammam.com.

The customer has to get back to Brammam.com customer care through phone or email within 24 hours of receipt of damaged goods or goods not meeting the description. The customer will have to send an image of the product by email in case she is claiming that the product is damaged or not meeting the description. The return shipping to the seller for the product will be borne by the customer.

Contact Address:
Toptech Solutions Private Limited,
70B Pearl Residency, SVP Nagar 2nd Street,
S.Alangulam, Madurai, Pin: 625 017, Tamilnadu, INDIA

Mobile: 9488422247, 9367422650
Email: contact@toptechsolutions.com